Find a missing item from your package

If an item is missing from your package, it may have been shipped separately.

If you received your package and an item is missing, do the following:

  • Go to Your Orders to see if your missing item is in another shipment.
  • Next to the image of your item, select Track Package to find the delivery date for this shipment.
  • If you still can’t locate your item, contact our support team
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